PRIVACY POLICY

Last updated: [Date]

BrightNest Home Cleaning ("BrightNest," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us, including your name, phone number, email address, home details, and any messages you send through our quote form or other contact methods. We may also automatically collect limited technical data such as your IP address, browser type, and pages visited.

How We Use Your Information

We use your information to respond to quote requests, schedule and provide cleaning services, communicate with you about your appointments, send service updates and promotional offers (where you've consented), and improve our services.

SMS / Text Messaging

By providing your phone number and opting in, you agree to receive text messages from BrightNest Home Cleaning related to your quote request, appointment scheduling, service updates, and occasional promotions. Message frequency varies. Message and data rates may apply. Consent to receive marketing texts is not a condition of purchasing any service. You can opt out at any time by replying STOP to any message, and reply HELP for assistance. We do not sell or share your phone number or SMS consent with third parties for their own marketing purposes.

Sharing Your Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as scheduling, payment processing, and communication tools), and where required by law.

Data Retention & Security

We retain your information only as long as necessary to provide our services and meet legal obligations, and we use reasonable safeguards to protect it. No method of transmission over the internet is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the details below.

Contact Us

BrightNest Home Cleaning
[Business Address]
Phone: (512) 555-0199
Email: [email protected]